Need some more info regarding shipping? We got you.

Below, you'll find everything you need regarding our shipping policies, delivery times, and more.

Shipping Within Australia

• Carrier: We ship all our items using Australia Post to ensure reliable and timely delivery.

• Processing Time: All orders are processed and shipped within 24 hours after they are received. Orders placed on weekends or holidays will be processed the next business day.

• Delivery Time:

  • Standard Shipping: Typically, delivery takes between 3-7 business days, depending on your location.

  • Express Shipping: Available at an additional cost. Delivery usually takes between 1-3 business days.

Shipping Rates

• Standard Shipping: $10

• Express Shipping: $20

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order on the Australia Post website.

Delivery Issues

If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team at wassup@toughtits.co. We will work with Australia Post to resolve any issues as quickly as possible.

Shipping to Remote Areas

We strive to deliver to all areas across Australia. However, delivery times to remote or rural areas may be slightly longer. Please allow additional time for these locations.

Return and Exchange Policy

If you are not completely satisfied with your purchase, please refer to our Return and Exchange Policy for instructions on how to return or exchange your items.

International Shipping

At this time, Tough Tits Co. only ships within Australia. We are working on expanding our shipping options to include international destinations in the future. Stay tuned for updates!

Contact Us

For any questions or concerns regarding your shipment, please contact us at wassup@toughtits.co

Thank you for shopping with Tough Tits Co.

Lots of love xx